UK Organisations Supporting Homeless People

If you are experiencing homelessness, facing eviction, or concerned about someone sleeping rough, dedicated organisations across the UK offer free expert advice, emergency accommodation, and practical support. Knowing which service to contact ensures you get the right assistance quickly.

Leading National Housing and Homelessness Charities

Shelter

Shelter is the UK's leading housing and homelessness charity. They offer comprehensive advice on tenancy rights, eviction defence, council duties, and emergency housing.

• Services: Free housing advice, legal representation, emergency helpline, and web chat.
• Emergency Helpline: 0808 800 4444
• Website: Shelter England

Citizens Advice

Citizens Advice offers free, confidential guidance on a wide range of housing issues, benefits, rent arrears, and local council homelessness applications.

• Services: Housing rights advice, debt management, benefit claims, and local branch drop-ins.
• National Adviceline: 0800 144 8848
• Website: Citizens Advice Housing Guidance

StreetLink

StreetLink connects people sleeping rough in England and Wales with local authority outreach services. Anyone can report a rough sleeper's location, or rough sleepers can self-refer to access local help.

• Services: Connecting rough sleepers with local outreach teams and emergency winter shelters.
• Website: StreetLink Alert Service

Crisis

Crisis works directly with individuals experiencing homelessness to provide long-term support, education, housing advice, and employment assistance across major UK urban hubs.

• Services: Year-round Crisis Skylight centres offering housing advice, mental health support, and job training.
• Website: Crisis UK

Centrepoint

Centrepoint is the UK's leading charity specifically focused on youth homelessness, supporting young people aged 16 to 25.

• Services: Supported housing, health and mental health services, education and employment training, and a dedicated youth helpline.
• Youth Helpline: 0808 800 0661
• Website: Centrepoint Youth Housing

St Mungo's

St Mungo's operates on the front line of homelessness across London and the South of England, providing outreach services, emergency shelters, and recovery programs.

• Services: Street outreach teams, emergency accommodation, mental health support, and skills training.
• Website: St Mungo's Support

Emmaus UK

Emmaus offers homeless individuals a home, meaningful work in social enterprises, and personal support within supportive residential communities nationwide.

• Services: Residential communities, work placements, and long-term skill development.
• Website: Emmaus UK Communities

The Salvation Army

The Salvation Army provides emergency accommodation (Lifehouses), hot meals, drop-in centres, and resettlement support for vulnerable individuals across the country.

• Services: Emergency shelters, warm spaces, drop-in advice centres, and food support.
• Website: The Salvation Army Housing Services

Local Authority Housing Departments

Every local council has a legal duty to operate a housing options and homelessness team. They provide formal statutory homelessness assessments, emergency temporary accommodation for eligible individuals, and access to local social housing registers. You can find your local authority housing department directly via the GOV.UK homelessness advice portal.